Retail
- Target’s CIO and digital chief transforms retailer with in-house talent, Agile
- Neiman Marcus’ CEO “re-imagined shopping experience” with high-tech features
- Kohl’s is focusing on gradual mobile transformation, says CTO
- Starbucks adds voice ordering to its mobile iOS app and Amazon Alexa platform
- Walmart re-adjusts its omnichannel focus
- Domino’s chatbot gives customers access to full menu on Facebook Messenger
- Marriott reimagines mobile app and Mobile Key to personalize travel experience
- Ulta Beauty launches referral program to serve its omnichannel customers
- Michael Kors to expand “click-and-collect” servicesVitamin Shoppe’s modernization effort slow but steady
- California Pizza Kitchen retools its CPK Pizza Dough Rewards App
- Ridley’s Family Markets to offer a personalized, digital grocery service
Financial Services
- JPMC to mine customer data for “tailored and individual client experience”
- Wells Fargo sharpens focus on emerging tech: artificial intelligence and APIs
- BoA pilots Apple Genius Bar-inspired branches to serve digital-first customers
- Merrill Lynch launches its hybrid robo-human digital advisory platform
- TD Ameritrade’s 2017 strategy: leverage big data for personalized analytics
- USAA opens new design studio to improve user experience across touchpoints
Consumer Goods
- L'Oréal supports data-driven haircare with world’s first smart hairbrush and app
- Adidas leverages mobile to deliver products and premium service
- Ford to bring Amazon Alexa to vehicles via the new Ford SYNC 3 AppLink
- Sears’ Digital Tire Journey aids tire purchasing through artificial intelligence
- Honda and Visa test in-car mobile payment option
- Tesla launches the most awaited TesLab app - owners delight
- Jaguar uses Paypal integration for cashless fuel payments
Focus of the Month: Agile Transformation
- Digital speed is re-engineering traditional IT
- Agile is playing larger role in finance transformation
- Agile implementation models to improve productivity
- Randstad Report: The Rise of an Agile Workforce
- Agile strategies to manage bug fixes
- Apple exec. Chris Lattner joins Tesla as new VP for Autopilot software
- Google Fiber names Greg McCray as new CEO
- Jonathan Bottomley lead Ralph Lauren’s Global Marketing team
- Alaska Airlines hires Charu Jain as new CIO
- Samsung NEXT (formerly Samsung Global Innovation Center) looks for new CTO
- People’s United Bank seeks Sr. VP, Digital Marketing Manager
- Citibank seeks Head of Global Digital Marketing
- JPMorgan Chase seeks VP, Digital Product
- CVS Health is looking for Vice President, Digital Planning & Operations
- Kantar Retail seeks VP, eCommerce & Digital Insights
Posted by Binit Kiran on 11:24 No Comments
Labels: agile, Omnichannel Personalization, digital transformation, newsletter, Digital Banking, CX