Omnichannel NOW Newsletter Archive

Omnichannel NOW newsletter aims to inform and inspire the digital community.

• Pizza Hut sets single-day digital sales record with $12M in overall digital sales
• Social apps showed most engagement during Super Bowl 50
• Super Bowl 50 proved to be the most mobile of all Super Bowls to-date—Flurry

 Retail

• Walgreens’ CIO focuses on consumer data analytics to enhance CX
• Neiman Marcus leverages technology to personalize shopping experience
• Domino's added ordering capability on Amazon Echo just in time for Super Bowl
• Macy's leverages RFID for “Pick to the Last Unit” omnichannel fulfilment
• Wal-Mart merges its e-commerce and corporate IT teams to speed up innovation
• Kroger’s ClickList program gains steam
• Whole Foods’ app-only digital coupons combats legacy POS systems
• Panera Bread adds mobile ordering; aims $1B in digital sales by 2017
• Chick-fil-A begins national roll-out of Apple Pay
• Best Buy adds visual search technology to enhance catalog-browsing experience
• Rite Aid deploys largest beacon technology installation in the US retail industry

  Financial Services

• JPMorgan Chase to offer app-enabled ATM withdrawals
• Western Union expands its “digital omni-channel network” through Viber users
• Bank of America plans to triple spending on its mobile app in 2016
• Fifth Third Bank adds Touch ID to its app for easy checkout and CX evolution
• US Bank drives app downloads and engagement through incentives
• Wells Fargo and Bank of America are integrating Apple Pay at their ATMs
• Visa brings NFC to all the payment terminals at Levi’s Stadium for Super Bowl 50
• BNY Mellon offers new big data analytics capabilities 

  Consumer Goods

• Sephora’s Virtual Artist leverages AR to drive in-app conversions
• L'Oréal e-comm sales grew rapidly, reached 1.3B euros in 2015
• Nestlé Waters CMO aims to connect web, mobile & brick-&-mortar
• Estée Lauder bolsters digital, credits mobile for 36% of online transactions
• Adidas allows customization of D Lillard 2 on its Miadidas customization site
• RB, formerly Reckitt Benckiser, pursues growth through data and analytics
• PepsiCo’s Gatorade unveils a “smart cap” bottle for personalized hydration

• BNP Paribas appoints Rudi Collin as Chief Digital Officer
• Adam Sussman becomes Nike’s first Chief Digital Officer
• Macy's hires Justin MacFarlane as Chief Strategy and Innovation Officer
• Deutsch hires Trevor O’Brien as CTO and promotes Pam Scheideler to CDO
• Gap taps Abercrombie’s marketing veteran Craig Brommers as new CMO

• Banco Santander is looking for Head of Digital Strategy
• SAP seeks Head of Digital Platform Strategy
  
• State Street is recruiting for Head of Institutional Marketing, North America
• Takeda Pharmaceuticals seeks Head of Takeda Digital Accelerator, R&D
• NBCUniversal is hiring for VP, Mobile & Digital Platforms
• Kellogg’s is recruiting for Vice President - Global E-Commerce
• Ann Inc. seeks Associate Vice President, Head of Omnichannel Technology
• US Bank is looking for Omnichannel Business Readiness Channel Leader
• Coach seeks Director, Global Digital + Ecommerce IT

 To alert the audience of omnichannel Now newsletter about your company's job openings click here

 

• Macy’s using aggressive adoption of omnichannel to battle Amazon
• Walmart CEO Doug McMillon gets, preaches omnichannel religion
• Western Union SVP Khalid Fellahi talks omnichannel strategy and expansion in Europe
• Apple finally gets content to commerce bridging
• Neiman Marcus highlights digital efforts and organizational changes to support digital in its IPO filing
• J.C. Penney shows improved financial results and CEO Marvin Ellison commits to increased tech spending to boost omnichannel and ecommerce initiatives
• New York Times report on white collar work conditions at Amazon generates an explosion of public debate on Amazon culture and on modern worklife

• General Electric launches IoT analytics as a cloud service for healthcare, energy and transportation industries for internal and third party us
  

• Google’s Rising star Pichai is officially in charge as new CEO
• Mike Bracken joins Co-operative Group as Chief Digital Officer
• JCPenney stocks up on ‘Omnichannel’ execs from other retail chains
• Former Walmart Exec Hired As CMO Of 99 Cents Only
• Target taps a new CFO as Cornell continues to shape executive team
• Moxie names Reardon CEO, Deering become eBay CMO

• Macy’s looking to hire Director, Digital Media
• Best Buy is looking for Director, E-Commerce Category Management, Strategy & Growth
• Demandware is looking to hire Vice President, Corporate Marketing
• Acquia is looking for Chief Marketing Officer( CMO )
• Walmart eCommerce is looking to hire Senior Director Online Marketing
  
• MetLife is looking for Director, Digital Marketing, eComm/mComm
• Gap Inc. is looking to hire Vice President, Global Reach Digital Marketing
  
• Starbucks is looking to hire Director, In-Store Retail Digital Innovation

To alert the audience of omnichannel Now newsletter about your company's job openings click here

DISCLAIMER : Third party publishers of the content linked in the archives may occasionally move or delete the content. Sorry if you hit an outdated link. 

• Just when you thought digital is all retail! Honeywell takes digital and IoT to manufacturing and mobile apps to plant workers
• Remember last newsletter story about consumers getting some digital banking done while on a date? No wonder banks now “increasingly focus [retail banking] budgets on digital transformation”
• Fascinating use cases as transportation evolves into a digital business. IoT on steroids. Modernizing a quarter-million-mile rail track with remote monitoring, mobile apps to troubleshoot wifi-enabled rail grinders, maintaining high yield of expensive fracking machinery in oil & gas industry, “digital trucking” and smart loading docks
• Bed Bath & Beyond CEO Steven Temares says omnichannel strategy is working. Sales through mobile apps and website grew 35% YoY
• Dr. Mark Boxer, CIO at Cigna Healthcare talks about use of technology to provide “quality, affordability and patient experience” for the digitally savvy consumer
• JC Penney CEO to be Marvin Ellison wants to “make more technological strides” such as mobile app with visual product search enabled. Relatedly, see Photon’s solution for this capability
• Je m’appelle Jean-Paul Agon! L’Oreal CEO explains why “digital and beauty are the perfect match.
• CEO Brian Cornell and Chief Innovation Officer Casey Carl of Target adopting venture capital industry techniques (Entrepreneurs in Residence) in search of next billion dollar business that has a “defensible business model”
  
• Opinion piece: Similarities exist between digital challenges facing banks today and what retailers faced years earlier. What can banks learn from retailers?
  

• eBay Enterprise about to be sold for $900M to private equity firm? Less than half what eBay paid to acquire
• Oracle benefits from Toys ‘R’ Us decision to bring e-commerce in-house
  
• Microsoft exits ad business to focus on search but gets to power all AOL properties for search. Could AOL parent Verizon’s Android smartphones be next? Watch out Google!

• Walgreens Boots Alliance has named Stefano Pessina CEO
• Pepsico expands Hugh Johnston’s role to Vice Chairman to address needs of digital consumer
• Mukul Deoras, appointed as the chief marketing officer of Colgate-Palmolive