Omnichannel NOW Newsletter Archive | restaurants

Mar 2, 2018 7:41:20 AM

Omnichannel NOW Newsletter January 2018

Digital_Transform_News_January Edition

Retail

Amazon patents virtual fitting mirror
Kroger is rolling out digital shelf technology to 200 stores
Starbucks launches first cashless store
Walmart 3-D image patent lets online shoppers pick their produce
Target to buy grocery delivery service Shipt for $550 million
BJ’s Wholesale Club selects Toshiba to deliver personalized promotions
Helzberg Diamonds personalizes in-store experiences with mobility
Amazon Go, sensor-infused store opens to the public

Consumer Goods

Toyota unveils autonomous e-commerce mobility platform e-Palette
Nvidia partners with Uber, Volkswagen in self-driving technology
LG debuts smart speaker ThinQ with Google Assistant
Nissan developing brain vehicle technology to enhance driving experience
Under Armour unveils new connected sneakers
Colgate launches AI-powered electric toothbrush
Neutrogena launches Skin360 and SkinScanner with FitSkin
Tesla Model 3 to expand voice control capabilities
Google, Lenovo unveil stand-alone VR headset
Brooks steps into custom-fit shoe market

Financial Services

Google combines Android Pay and Google Wallet into Google Pay
MoneyGram and Ripple partner to modernize payments
Wells Fargo partner with Fitbit to launch payment system “Fitbit Pay”
LG Wallet set to debut in the US by June
Bank of America leads blockchain patents

Healthcare / Pharma

UnitedHealthcare, Dexcom bring wearable technology solution to battle diabetes
GE Healthcare, Intel partner to accelerate edge and cloud computing
General Electric uses AR technology for ultrasound training
Samsung, MobileHelp partner to bring emergency medical alerts to Gear S3 watches
Canada will use AI to track suicidal social media posts
Apple is developing EKG heart monitor for smartwatch
L'Oreal launches wearable UV sensor to help limit skin cancer risk

Focus of the Month: Digital Transformation

GE helps power plants achieve digital transformation
AI chatbots are rapidly changing the ways of banking
Multi-cloud and emerging application services fuel digital transformation
Five digital trends revolutionizing the restaurant industry
F500 Restaurant Chain delivers frictionless personalized mobile experiences
Prepare for the next big shift in digital - Moving from mobile-first to AI-first

People news for omnichannel community

Neiman Marcus names Geoffroy van Raemdonck as Chief Executive Officer
Domino's names Richard Allison as new Chief Executive Officer
Lowe’s appoints Vikram Singh as Chief Digital Officer
Brinker International names Wade Allen as Chief Digital Officer
McCann Health appoints Marcus Sigurdsson as Chief Digital Officer
Realogy appoints Dave Gordon as Chief Technology Officer
Albertsons names Susan Morris as Chief Operating Officer
Walmart names Judith McKenna as CEO of International Division
Macy’s appoints Jill Ramsey as Chief Product and Digital Revenue Officer

Job openings in omnichannel domain

UnitedHealth Group is looking for Chief Information Officer
BNY Mellon seeks Chief Technology Risk Officer
McKinsey is looking for Chief Technology Officer
General Electric seeks Chief Technology Officer
Robert Half seeks Chief Digital Officer
FIS seeks Chief Technology Officer
UBS seeks Chief Technology Officer
JPMorgan Chase is looking for VP, Digital Product
Harman International seeks Senior Director of Digital
ABB is looking for Director, Digital Communications

Jan 31, 2018 7:26:52 AM

Omnichannel NOW Newsletter December 2017

Digital_Transform_News_December Edition

Retail

Zara to launch online order kiosks for its customers
Visa to offer integrated shopping experience for Winter Olympics
Simon Malls launches Santa Messenger bot and AR game
GM’s marketplace to let people shop from their connected cars
Swarovski launches AR app experience at holiday pop-up
Microsoft develops quantum development kit for AI

Consumer Goods

Apple funds Finisar to boost laser chip production
Rolls Royce creates cross-business data units to drive efficiency
Estee Lauder, YouCam Makeup expand partnership with AR training
Sony to develop robotics and self-driving cars
HTC launches stand-alone VR headset

Financial Services

Danske Bank’s Robot ‘Elton’ to help homeless receive payments
Kroger to embrace Chase Pay from next year
CBA to roll out 'tap-on-phone' contactless payments
First National Bank plans online SMB lending portal
ING brings data privacy to blockchain transactions

Healthcare / Pharma

Lilly partners with Rimidi on digital diabetes management tool
MIT spinout launches smart needle-free drug injector
Walgreens and Optums’s MedExpress unite to cater emergency treatment
Apple and Stanford to launch Apple watch heart study
GE, NVIDIA partner on AI to improve data analytics

Focus of the Month: Digital Transformation in Restaurants

Five digital trends revolutionizing the restaurant industry
Starbucks launches AR experience in Shanghai
TGI Fridays expands Amazon partnership with new Alexa skill
Restaurants take facial-recognition POS systems at face value

People news for omnichannel community

C&S Wholesale Grocers hires Mike Duffy as its new CEO
Bank of Montreal names Brett Pitts as new CDO
Dentons hires John Fernandes as its new CIO
AAR names Andrew Kemmetmueller as new CDO
Biogen appoints Mark Hernon as SVP, CIO
Shoppers Drug Mart names Jeff Leger as new President
Coca-Cola appoints Jim Dinkins as Senior Vice President

Job openings in omnichannel domain

LogistiCare is looking for Chief Technology Officer
Prudential Financial seeks Chief Technology Officer
Marsh & McLennan Companies seeks Chief Technology Officer
Daimler is looking for Chief Information Security Officer
State Street seeks Chief Information Security Officer
Flex is looking for Chief Technology Officer
Gartner seeks Chief Information Officer Advisory
DSW is looking for Chief Information Officer
Citi seeks SVP - Digital Technology Head

Dec 22, 2017 5:56:13 AM

Omnichannel NOW Newsletter November 2017

Digital_Transform_News_November Edition

Retail

Walmart’s Store showcases the future of AR
Kroger Co. announces collaboration with Google Cloud Platform
Saks launches gift themed messenger chatbot
BJ’s Wholesale Club announces launch of its new mobile app
Macy’s tests Virtual Reality furniture technology for the holidays
Best Buy partners with Amazon for voice shopping through Alexa
Lowe’s taps into the smart home market for growth
Target rolls out new technologies to improve in-store shopping

Consumer Goods

Adidas launches its new personalized mobile shopping app
Jaguar Land Rover tests first driverless vehicle
Lancôme experiments AR for mobile
Apple planning to launch AR headset
Wayfair adds GE to appliance line-up
BMW Connected adds Google Assistant

Financial Services

AmEx introduces blockchain-enabled B2B payments
JP Morgan Chase launches its new mobile app
Bank of America to roll out fingerprint technology
Wells Fargo launches Intuitive Investor
HSBC planning to launch a new consumer app
Manulife uses voice recognition for group benefits
U.S bank announces new digital payment solutions

Healthcare / Pharma

P&G launches new Clearblue connected ovulation app
FDA approves digital pill that tracks medication ingestion
Philips, Nuance team up to bring AI in radiology reporting
UnitedHealthcare & Qualcomm add wearables to Motion Program
AI-enabled robot passes medical licensing exam
Google Brain uses voice recognition to transcribe doctor visits
Takeda experiments with depression app to monitor mental health
Apple Watch detects hypertension, sleep apnea

Focus of the Month: Augmented Reality

How AR can improve customer experience
Williams-Sonoma buys augmented reality startup for $112 million
Amazon adds AR shopping feature to its iOS app
Vogue US partners with Apple for iPhone X AR feature
Mercedes-Benz offers AR app to replace owner’s manuals
Epson launches AR drone flight simulator app
Paramount jumps on AR bandwagon

People news for omnichannel community

EI hires Christine Putur as Chief Information Officer
Dollar General appoints Rob Scruggs as Chief Digital Officer
Novant Health names Angela Yochem as Chief Digital Officer
Northern Trust appoints Martha Fee as Chief Operating Officer
Pfizer taps Albert Bourla as Chief Operating Officer
BCX hires Rapelang Rabana as Chief Digital Officer
Sony Pictures TV Networks appoints Eric Berger as Chief Digital Officer

Job openings in omnichannel domain

Sentara is looking for Chief Technology Officer
Imprivata is looking for Chief Technology Officer
CompuCom is looking for Retail Chief Technology Officer
World Wide Technology seeks Chief Technology Advisor
AT&T is looking for Chief Technology Officer
CSRA Inc. seeks Chief Technology Officer
Prudential seeks Chief Technology Officer

Sep 29, 2017 11:40:01 AM

Omnichannel NOW Newsletter August

Digital_Transform_News_August Edition

Retail

Walmart joins with Google on voice-activated shopping
Starbucks to step up rollout of cloud-based ‘Digital Flywheel’ program
Domino’s Pizza launches Amazon Echo ordering service
eBay rolls out AI-based image-driven shopping search tools
Walmart expands ‘Pickup Towers’ for online orders
Macy’s launches self-scanning technology to enhance in-store experience
Simon launches concierge bot for mall shoppers
QVC offers first TV-mobile AR beauty shopping experience
BJ’s Wholesale Club makes shift to mobile-first

Consumer Goods

Nike launches SNEAKRS mobile app in Europe
Sephora unveils beauty social platform
Daimler, Bosch partner for automated valet parking
Apple experimenting with several augmented reality glasses
BMW launches new digital parts and accessories shop
Earth Fare leverages AI to optimize promotions
Levis experiments with 3-D printed denim
Meitu launches three virtual makeup looks

Financial Services

JP Morgan Chase attempts to automate online small-business loans
Wells Fargo leverages cyber range technology to improve cybersecurity
Citi aims to provide mobile-first banking experience for its premium customers
Bank of America to pilot iris-scan logins for mobile banking customers
U.S. bank bets AI can finally deliver 360-degree view
Bank of America expands small-business mobile capabilities
Santander VC arm invests in two Artificial Intelligence companies

Healthcare / Pharma

Fitbit’s new smartwatch leaks in new images
Samsung’s upcoming Gear Fit2 Pro may add additional health features
Google acquires Senosis Health, maker of diagnostic apps
Aetna Dental partners with Brighter to improve online customer experience
Johnson & Johnson announces clinical data for HIV preventive vaccine

Focus of the Month: Restaurants going Digital

Cloud-based technology: solution for restaurants' turnover dilemma
TGI Fridays sets out to reinvent happy hour with chatbots and IoT
Restaurants placing in-store tech on the menu
Technology's impact on today’s restaurant industry
Chatbots for restaurants to create a better customer experience
How technology is improving restaurants' businesses

People news for omnichannel community

Hulu hires Google marketing veteran Kelly Campbell as CMO
Google Brain hires Chris Lattner for its Artificial Intelligence team
Campbell Soup hires Shakeel Farooque as VP of digital
Google hires Liron Damir as Head of UX to improve smart home experience
Dropbox hires Quentin Clark as SVP of engineering, product and design
BNY Mellon hires tech-focused Charles Scharf as its CEO

Job openings in omnichannel domain

The Nuance Group is seeking CTO, VP Technology, Enterprise Division
General Atomics is looking for Vice President and Chief Technology Officer
CBS is looking for Vice President, Cloud Architecture
AllianceBernstein is seeking MD, Head of Digital Transformation
Citi Group is looking Head of NAM Chief Technology Office
Sephora is seeking Director, Marketing Technology
Estée Lauder is seeking Director, Brand Marketing Technology Lead

Sep 1, 2017 10:47:23 AM

Omnichannel NOW Newsletter July 2017

Digital_Transform_News_July Edition

Retail

JC Penney customers can now use Apple Pay in stores
Alibaba launches virtual assistant technology
Walmart’s pay wallet to provide faster store credit
Brick and Mortar Retail’s technology makeover
How physical retailers can expand their online presence
Amazon starts session for developers dubbed Alexa Dev Days
Apple looking to face scanning technology
How Walmart uses AI to drive omnichannel customer experiences

Consumer Goods

Sephora expands augmented reality try-on offering
Apple launches HomePod powered by Siri
ColourPop selects Qubit’s AI-based platform for personalized makeover
Wayfair launches visual search with artificial intelligence backend
Ikea and Apple’s AR app will put virtual furniture in your living room
Estée Lauder launches augmented reality based try-on feature
Geeni brings Google Assistant to its smart home products
Next generation Audi A8 parks itself with ease
WearableX unveils connected, responsive yoga pants
Meitu launches new AR experience for its MakeupPlus app

Financial Services

Wells Fargo launching mobile app feature to track subscriptions
Mastercard taps APIs to expand its services and reach
FirstData completes CardConnect acquisition
Goldman Sachs steps up its mobile presence
Citi Pay comes to the U.S., bringing the digital wallet to a new country
Tesco rolls out contactless loyalty cards
Western Union unveils upgrade of its digital payments platform for students
Visa and Mastercard eye opportunities in B2B payments

Healthcare / Pharma

Walgreens: At the corner of technology and a better CX
Johnson & Johnson attempts to advance 3D printing technology in healthcare
Bayer partners with Slantrange to deploy aerial remote for advanced research
EliteHealth launches senior-focused artificial intelligence health companion
McKesson merges med sync and mobile delivery across platforms
Walgreens’ mobile app brings older patients into digital fold

Focus of the Month: Personalization

Qubit aims to provide scalable Personalization program
Personalization will grow your business or your competitors
Google Play music gets more personalized with new release radio
At Under Armour, more data brings more Personalization
Auto software solutions provide Personalization and added intelligence
ColourPop selects Qubit for Personalization makeover
Hyper-Personalization is about to disrupt three major industries

Job openings in omnichannel domain

Quicken Loans is looking for Chief Technology Officer
Juniper Networks is looking for Chief Technology Officer
Leidos is looking for Chief Technology Officer
B.E.Smith looks for Chief Information Officer
Prime Healthcare seeks Chief Information Officer
LifePoint Health is looking for Market Chief Information Officer
L’Oréal seeks VP, IT Retail Systems & Strategy
Ford is looking for Director, Technology (Big Data)

Jul 31, 2017 5:30:37 AM

Omnichannel NOW Newsletter June 2017

Digital_Transform_News_June Edition

Retail

Neiman Marcus embraces digital technology to tap innovative CX
Under Armour aims to be the Facebook and LinkedIn of connected fitness
Walmart introduces app for faster store credit access
DXL sponsors GameOn’s Chatbot - Trash Talk
Supervalu migrates to cloud to leverage its Digital Transformation
Neiman Marcus increases Personalized offers to drive sales
Walmart invests in technology to increase customer engagement
L’Oreal launches ‘Fit Culture’ Mobile app to welcome new employees
Walmart introduces Automated grocery pick up kiosks
Dunkin’ Donuts integrates Masterpass with Mobile app, loyalty program
Target debuts 360-degree shoppable home

Consumer Goods

Sephora expands augmented reality try-on offering
Apple launches HomePod powered by Siri
ColourPop selects Qubit’s AI-based platform for personalized makeover
Wayfair launches visual search with artificial intelligence backend
Ikea and Apple’s AR app will put virtual furniture in your living room
Estée Lauder launches augmented reality based try-on feature
Geeni brings Google Assistant to its smart home products
Next generation Audi A8 parks itself with ease
WearableX unveils connected, responsive yoga pants
Meitu launches new AR experience for its MakeupPlus app

Financial Services

First Data launches new Merchant fraud detection tech
JPMC to integrate Zcash technology to its Enterprise Blockchain platform
First Data doubles down on innovation, Buys CardConnect
Wells Fargo explores the future of Security and authentication
Morgan Stanley develops a new Digital Mortgage app

Healthcare / Pharma

Walgreens improves CX by focusing on Digital Transformation
Cardinal health presents Customer Experience design Forum
Johnson & Johnson innovation announces new collaboration
Anthem leverages Data, technology to support value-based care
Voiceitt lets people with speech impairments use voice-controlled technology
IBM’s Watson to tailor cancer treatments
Warby Parker launches eye exam app for customers
Bayer gets FDA approval for app-connected injector for multiple sclerosis patients

Focus of the Month: Mobile CX

Best Buy, Target and Home Depot rank highest for mobile customer experience
New study on mobile customer experience
Focusing on mobile CX is great for your business
Why notifications deliver great CX?
Mobile customer engagement - Key driver for in-store sales
Top tips for designing high-converting progressive web apps for retail
Best ways to create highly effective mobile UX design

Job openings in omnichannel domain

Citi is looking for SVP, Global Digital Targeting and Analytics
Toys R Us seeks Vice President, Digital Merchandising
Warner Bros. Entertainment Group seeks VP, Digital Marketing
JPMorgan Chase is looking for VP, Digital Payments Product Manager
Walmart seeks Director, Digital Relationship Service
MetLife is looking for Director, US Web Strategy
S&P Global seeks Director, Digital Customer Acquisition & Experience
CVS Health seeks Digital Director, Marketing & Personalization Capabilities

Jul 26, 2017 11:27:28 AM

Omnichannel NOW Newsletter May 2017

Digital_Transform_News_May Edition

Retail

Meitu’s BeautyPlus introduces augmented reality (AR) filters to selfies
Starbucks iOS app adds gifting via iMessage, Apple Pay
Walgreens expands customer loyalty with microservices
Tommy Hilfiger launches first mobile app in Europe
Charlotte Russe launches next generation mobile app for its customers
Walmart lowers money transfer rates, unveils mobile services
Fabletics’ omnicart technology links in-store fitting room to online shopping cart
Best Buy customers can now control smart home devices using their voices

Consumer Goods

Ikea finds out customer preferences in AI: straight from the horse’s mouth
Nestle leverages Digital Ecosystems to transform its Bottled water Biz
Apple Pay transactions surged 450% over the past year
Apple acquires popular sleep tracking platform and hardware maker
Toys R Us introduces tablets to improve staff-customer interaction
Pepsi integrates Snapchat on bottles of its limited edition Pepsi Fire range

Financial Services

The transformation of mobile applications for financial services
MasterCard and General Motors power digital payments
American Express new Alexa skill lets you pay bills with your voice
Visa to use token service to offer customized digital card management services
MasterCard tests payment card that leverages biometric technology
Western Union Facebook Bot makes money transfer easier
WoraPay, order ahead app integrates Masterpass

Healthcare / Pharma

Healthgrades, Conversa roll out AI-powered chatbots
Johnson&Johnson leverages the power of 3D Printing technology
Providence Health uses mobile app to help time-starved young moms
Microsoft’s vibrating watch Emma quiets Parkinson’s tremors
Abbott launches smartphone-compatible insertable cardiac monitor
Fitbit leverages digital to get deeper into healthcare ecosystem

Focus of the Month: Restaurants going Digital

Top Digital strategies that spice up CX in restaurants
Starbucks attempts to balance technology, in-store experience
McDonald’s to be the first to have Mobile ordering at all U.S restaurants
Unicorn frapp frenzy spurs mobile, digital innovation at Starbucks
7 companies that are changing the face of restaurant marketing
The Cheesecake Factory, Subway and FreshDirect introduce bots to improve CX

People news for omnichannel community

Walmart’s technology incubator hires Jennifer Fleiss as its CEO
Lululemon Athletica taps REI’s Averill as Executive Vice President and CTO
GroupM names Lindsay Pattison as CTO to enhance agility
Levi Strauss promotes Chris Clark to CIO
Procter & Gamble announces Javier Polit as its new CIO

Job openings in omnichannel domain

Dell seeks Senior Technical Professional - CTO
JPMorgan Chase is looking for CDO Finance
Gartner seeks Leadership partner, Data and Analytics
Citi Bank is looking for CDO Data Quality Delivery head
Kelly Services is looking for CDO Compliance Analyst
Robert Half Technology is looking for CIO
JPMorgan Chase is looking for CIO and Treasury

Interview with Michael Levine

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